Join one of the fastest growing companies in Europe
Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So we’re building a new one.
We save our 10 million customers across the world more than £3 million every day compared to when they use their banks. But we’ve got a long way to go.
We’re on a mission to make money without borders the new normal. If you want to be part of something big and take ownership of your career with plenty of opportunities to grow then read on.
P.S. We’ve been voted the Best Workplace for Women in Hungary by the Association of Women’s Career Development in Hungary and we’re also rated 4.3 out of 5 on Glassdoor.
Make a real impact as the voice of Wise
Our customers are at the heart of everything we do. In our support team, you’ll play a key role in helping our customers have a great experience with Wise. You’ll also be the link between our customers and teams, helping our product teams identify areas for improvement. This means going above and beyond for our customers, often tackling challenging problems.
Here you’ll have the opportunity to have a real impact, grow and progress in your career. But with no script and no hand holding, you’ll have to be ready for a challenge as no day is the same here.
This isn’t your average customer service job.
What's in it for you
At Wise everyone is encouraged to shape and grow their own role and customer support is no different. With side projects and training, there’s lots of opportunity to go beyond a typical support agent role. If you’re a linguist, you might translate for our website or blog. Or you could become a Product Champion, ironing out the things our customers find most challenging.
Plus, we’ve got massage chairs, a gym, free snacks, a well-being room and tons of social activities to get involved with.
Step into our Budapest office
Meet the team
"I noticed quickly after joining that I could really build a career here"
Brenda, Customer Support Team Lead
"Here nobody tells you what to do. You have to be responsible and organised to make sure you’re working on the most impactful things."
Simon, Customer Support Specialist
“I studied journalism so my side project here with the marketing team allows me to do what I love.”
Juliana, Social Media Customer Support, Tampa
“I'm sort of the middle person between the Product team and Customer Support.”
Talathia, Customer Support Associate
“There’s no hierarchy here, you can talk with anyone, whatever their job title.”
Getriin, Customer Support Specialist
Explore our Customer Support roles
Sorry, there are currently no open roles in this team.