Scaling up our approach to Diversity, Equity and Inclusion
To build the future of global money, we need an inclusive team that’s as diverse as the customers we serve.
Transparency is deeply important to us, so being clear about the challenges we face and how we’re working to overcome them is key to making sure we achieve our goals and track our progress along the way.
Diversity, Equity and Inclusion are essential to our mission
We want to make sure that the amazing people we hire have a voice and are heard. That they are empowered and productive in their roles.
We already do some great things to make Wise open, nurturing and accessible to all. Currently 85% of Wisers feel like they belong at Wise, and 90% feel part of their team.
But we want to do more! We want to be clear about our goals, consistent in our actions and hold ourselves to account for making change happen.
And that everyone has the support and resources they need to have equal opportunities.
We’re a global team with a global mindset
Just like our customers, our Wisers are from every part of the world. Our community is made from diverse backgrounds, life experiences, knowledge and problem solving skills.
We have 125 different nationalities represented at Wise, with almost half of our people working in a country that’s different from their nationality!
At Wise, our DEI Communities (Employee Resource Groups) are voluntary, employee led groups which foster an inclusive environment and a sense of belonging at the workplace.
Our Communities provide opportunities to listen, learn, drive action, promote allyship, and build psychological safety for everyone. Each community is formed around shared identities and experiences, have their own objectives, and take initiatives to encourage engagement and bonding.
We have 12 global Wise Communities which actively help us drive our diversity, equity and inclusion progress. Throughout the year, we celebrate global and regional cultural & religious events from our DEI Events calendar.
So, what's our plan?
We have evolved our DEI efforts to include 5 overarching objectives for the next financial year and beyond. The key priorities we are focusing on are:
Increase the diversity of our Wiser population and leads to reflect our global and local customer base and the diverse communities that we serve every day
Enhance the inclusivity of our products and services to broaden our reach and improve the customer experience, particularly for our vulnerable customers
Evolve our learning curriculum to increase DEI knowledge, actions and behaviours to increase retention and drive high performance
Ensure our processes and policies are fair, equitable and mitigate potential biases, particularly in our decision making moments
Improve our DEI data capture, analysis and reporting capabilities to set specific goals and track our progress
Communities & safe spaces at Wise
A community committed to share, learn, and empower those based in our Asia Pacific region and those with Asian heritage around the world.
A safe space for Black Wisers to be their authentic selves, find support and create meaningful connections.
A safe space for Wisers impacted by a disability to be seen, welcomed and supported.
A community and central space for all Wisers and allies interested in learning about and supporting various intersecting identities.
A community for Jewish Wisers globally to share thoughts, plan events and offer support and guidance.
A community for Latin American and Hispanic Wisers and allies to share experiences, build knowledge and make connections.
A community for all Wisers interested in or impacted by mental health and wellbeing
A community for Muslim Wisers globally to share resources, materials, create events, offer support and guidance.
A community for parents, carers, those expecting and anyone interested in parenting.
A safe space for LGBTQIA+ and questioning Wisers to share, support and make meaningful connections.
A safe space for cis and trans women, non-binary, and gender non-conforming (GNC) people.
A safe space community for cis and trans women, non-binary, and gender non-conforming (GNC) people in engineering roles.
Our equal opportunity statement
We’re people without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We’re proud to have a truly international team, and we celebrate our differences.
Every Wiser should feel that they can be themselves at work.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers.
Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customer’s needs and make sure we leave no-one behind on our journey to mission-zero.
Hear from our leaders
"Finding the Black Wiser community within the workplace, which shares the same values, supports everyone and is openly acknowledged by the company as an important global network, makes Wise a great place to be yourself. Knowing that whoever you are will never be viewed as a challenge but be always celebrated. This brings out the best in all our Wise employees."
Perpetua Gitungo, Compliance Lead
“A commitment to Diversity, Equity, and Inclusion isn’t just a one-stop shop; it’s something that requires continuous improvement, openness to change, and an ability to celebrate the diversities we share as humans. As a queer, disabled Wiser certified in Mental Health First Aid working with many of the communities within Wise; I’ve seen the passion that our communities here at Wise have. Together, I’m confident we can change the intersectionality of discrimination and disadvantage to one of inclusion and advantage (for us, and also for our customers).”
Eli Zucker, Vulnerable Customer Team Lead
“Feeling comfortable and supported to be who you are at work empowers people to deliver more impact on our mission. And it means they are more likely to stay with us. But most importantly, it’s just common decency and kindness to want everyone to belong here.”
Rahel Tänavsuu, Global Head of Operations
“Scaling up our approach to Diversity, Equity Inclusion isn’t easy. It requires all of us to be honest, engaged, open-minded and put the work in to make change. But I believe it’s critical to our mission and it’s the right thing to do.”
Harsh Sinha, CTO
"Many queer people continuously face that dilemma every time they meet new people at work — fit in or be ourselves? As a team, it’s our responsibility at Wise to provide a safe and relaxed space where being who we are is celebrated."
Ben Steyn, Head of Compliance