Collection Agent

ComplianceTallinn

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Team members in the office

Office

Tallinn

Team

Compliance

Salary Range

1750 EUR

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking

Here’s how you’ll be contributing to Chargeback and Recovery team:

  • Provide top notch support to our customers via email and phone to solve the disputes;
  • Solve problems related to several different payment methods and currencies;
  • Work closely with other Wise teams to improve our product;
  • Dispute direct debit chargebacks and provide required information to our partners.

About you: 

  • Your verbal and written English skills are excellent. If you speak other languages then that’s a plus! 
  • You have strong attention to detail and you are punctual;
  • You are good with routine but you can also adapt and keep up with fast changes;
  • You are proactive and independent but also know how important good team-work is;
  • You can make decisions in critical situations and have the ability to multitask;
  • You’re flexible in working hours;
  • You’re eligible to work in our Tallinn office. 

 

PS! If you're interested in the position, please apply by submitting your CV and cover letter in English.

 

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, where and what you studied isn't important to us. If you’ve got great experience, the right skills for the role and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

#LI-HR1

 

Ready to apply?

Complete the eligibility checklist now and get started with your online application.

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Explore our Tallinn office

Don’t mind the cold winters, Tallinn is one of Europe’s best-kept secrets. It’s the perfect place to see what happens when old meets new.

Learn more about our Tallinn office
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