Senior Banking & Payments Manager

Banking and ExpansionLondon

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Banking and Expansion


The Banking and Expansion team are responsible for improving our payment system connections across the world to help our customers move money instantly, transparently and conveniently at as low a cost as possible. This is first achieved through bank and payment service provider (PSP) partnerships, and then eventually through direct links with payment systems like UK Faster Payments (FPS) and central infrastructure like SWIFT.

Our payment connections with banks, payment systems and other providers determine the quality of our product and a large part of its economics. Wise became the first non-bank to become part directly connected to FPS and we want to replicate that all over the world. Combining this with our knowledge of regulation is crucial, allowing us to achieve our mission through new and innovative ways of moving money globally. 

Note – This is not a sales role – for that, see our Business Development roles. 

Your Mission:

Define and lead our payment infrastructure in the UK and Europe. At Wise, we are building the best infrastructure to move money internationally, so you will:

  • As part of our regional product team, help define the opportunities and direction for our payment products in Europe. Collaborate across teams and inspire others so that we deliver the best payment products in the region
  • Create new opportunities by working closely with our existing banking payment service providers to ensure we continuously improve our product (i.e. increase speed, reduce costs, add more visibility to our transactions, etc.).
  • Help our product teams build a detailed knowledge of the existing and planned payments infrastructure in Europe and the U.K., and how we should use and access it to provide the best cross-border payments services to our customers. This role primarily focuses on both high value bank to bank payment systems such as CHAPS, Target-2 and traditional correspondent banking payments as well as ‘domestic’ payment systems such as SEPA. 
  • Manage an end-to-end process: find the right potential banking and payment system partners, pitch Wise as a client, negotiate the commercial agreements and contracts, complete account opening forms, explain our compliance processes, pass due diligence, and do anything else needed to be ready for development.
  • Coach our operational teams to ensure we can scale and automate our products to ensure a high degree of payment system automation 
  • Work with our compliance teams, grow regulatory knowledge to ensure our partnerships and processes are fully compliant with future regulatory changes 

This role would suit someone who can demonstrate that they:

  • Can add commercial, regulatory and operational expertise to payment partnerships – with a focus on SWIFT, SEPA and other European payment systems
  • Have experience in building transaction banking (payments) partnerships involving correspondent banking and/or SWIFT based integrations, either from a commercial side or the operational side, and is therefore familiar with how SWIFT messaging works and the operational nuances that come with making SWIFT based payments
  • Can innovate and build new payment solutions that have never existed before. You will need to come up with ideas where no process exists as well as convince people internally and externally that it can work. 
  • Are happy to go into (sometimes technical or operational) detail where needed – this could be reading banking contracts, getting up to speed with a specific payment regulation or looking at payment data to optimise payment routing
  • Are not afraid to get their hands dirty to deliver what is needed – we’re a fast growing company and you will need an entrepreneurial mindset to thrive. You will need to be happy building complex partnerships one day whilst at the same time also balancing more basic day to day tasks such as form-filling and partner due diligence. 
  • Are familiar with how financial institutions and payment systems/central banks work and their decision makers. You’re excellent at managing those relationships and are constantly creating opportunities to improve them. You ideally have experience of payments product management or relationship management in a bank or similar organisation
  • Happy to work independently and flexibly within a fast-moving environment. You will need to be happy to travel to other European offices or to build better partner relationships when needed (where possible)
  • Passionate about transforming the financial industry for good.

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.


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