Workplace Community Coordinator

PeopleSão Paulo

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Office

São Paulo

Team

People

Workplace Community Coordinator – São Paulo

Wise is helping to build a new world – a world without borders. Built by and for people who live global lives, we’re the fairest, easiest way to manage your money across borders.

Our Workplace Team is responsible for curating and managing our physical workplaces around the world. We own the full end to end lifecycle from ideation to expiration and we’re a key part of the employee experience through our spaces, services and amenities. 

We’re looking for a passionate and people-centric Community Coordinator to join us. Based at our São Paulo office, you will help us to create a customer focused workplace experience and support day-to-day operations.

This is a great opportunity for someone that likes a varied role, who is independent, yet enjoys being social and who wants to play an important part in shaping our agile, fun and vibrant workplace.

Your mission:

Community management

Curate a welcoming and collaborative community environment that supports an inclusive culture for our 70+ (and growing!) employees.

Build relationships with our employee community and proactively gather information, so the Workplace Team can anticipate their needs before they arise and deliver outstanding customer service. 

Inform our employee community about local information, building updates and upcoming events via agreed communication channels.

Support and guide our employee community on how to use our amenities to help them maximise their productivity in the workplace.

Assist with the planning and execution of community events to promote employee networking, wellness and our mission.

Assist events based on attendance, satisfaction, and impact, to ensure they remain relevant and continue to deliver value to our employee community.

Ensure building-specific operational requirements are met for each event such as health and safety, technical setup, and site logistics

Front desk and mailroom

Provide a welcoming arrival experience for all employees and visitors while maintaining the necessary level of building security.

Cover the front desk during the building’s business hours and support with:

  • Answering queries from our employee community and visitors
  • Receiving, sorting, scanning and sending mail
  • Coordinating third-party courier services

Building operations

Ensure that the space is fully operational and processes are running efficiently.

Address day-to-day landlord issues including coordinating and overseeing building access as necessary.

Assist with regular building walkthroughs to address building maintenance issues, pre-empt potential risks before they arise, ensure supplies are replenished and identify areas for improvement.

Support with the periodic review and revision of base building documents, lease information, asset registers and floor plans to ensure they are up to date.

Input into the São Paulo office’s operational expenditure budget, quarterly forecasting and monthly reconciliations to actuals. 

Coordinate local workplace vendors, including negotiating commercial terms, contract management, on site supervision and invoice processing.

Identify opportunities for cost optimisation and vendor rationalisation to get us closer to achieving Mission Zero.

Encourage a level of uncompromising cleanliness, know and explain guidance around workplace etiquette.

Coordinate food and beverage offerings to ensure the quality and presentation are aligned with our standards.

Ensure workplace helpdesk requests submitted by employees are resolved in a timely manner.

Health and safety

Share helpful information on workplace wellness and ergonomics to promote a safe and healthy workplace.

Partner with the Workplace Safety Team to ensure that Wise is compliant with relevant health and safety legislation, including but not limited to:

  • Fire safety and first aid
  • Appliance testing
  • Accident reporting and security alerts

Other

Support the Community Team including your immediate colleagues with identifying opportunities for operational and process optimisation.

Provide support to local workplace projects and initiatives.

Promote workplace sustainability and help us to achieve our goal of net zero carbon by 2030.

Help us to execute and deliver on our ‘destination workplace’ vision.

A bit about you:

  • Some previous experience in hospitality, retail, events or workplace.
  • Fluent in English and Porteguese, both verbal and written.

Must have

  • Financial and data literacy
  • Excellent interpersonal and networking skills.
  • Strong verbal and written communication skills.
  • Great organisation, multitasking and problem-solving skills.
  • Continuous improvement mindset, with the ability to think ‘big picture’.

Some extra skills that would be awesome

  • Proficiency in excel, google suite and slack software tools..
  • Passion and understanding of entrepreneurial, start-up or tech communities.

Must already be legally authorized to work in Brazil, we cannot provide Visa sponsorship for this role

This is NOT a remote role, this is a hybrid role based in São Paulo, Brazil. 

Key Benefits: 

  • 💵  Competitive gross monthly salary, based on experience
  • 🚀  RSU’s in a rapidly growing company 
  • 🩺  Health and Dental allowance for you and your dependents
  • 💝  Life Insurance and Employee Assistance Plan (EAP)
  • ☀️  Paid time off: 30 days vacation + 3 “Me” days + 1 volunteer day, annually
  • 🏝️  A paid 6-week sabbatical leave after four years 
  • 👶🏼  18-weeks of paid parental leave, after a year with us & child care assistance
  • 🍴  Meal (560 BRL per month) and Food (880 BRL per month) Vouchers
  • 🚗  Transportation vouchers
  • 💻  Flexible remote working policy
  • ✈️  Wisers can work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to

We’re people without borders — without judgment or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic. 💙

#LI-VP1

#LI-Hybrid

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Explore our São Paulo office

The concrete jungle of São Paulo is a vibrant metropolis like no other. 

Learn more about our São Paulo office
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