Engineering Lead – Consumer Onboarding

EngineeringLondon

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Office

London

Team

Engineering

Salary Range

£95,000 - £130,000 + RSU's

Wise is one of the fastest growing companies in Europe and we’re on a mission: to make money without borders the new normal. We’ve got 13 million customers across the globe and we’re growing. Fast.

Current banking systems don't let us send, spend or receive money across borders easily. Or quickly. Or cheaply. 

So, we’re building a new one.

And, we need a talented Engineering Lead to join our mission.

The team you’ll be working with: Consumer Onboarding

The Consumer Onboarding Team is based in London and aims to make the journey to adopting Wise for the first time as easy, trustworthy and fast as possible. The team looks after the Onboarding of new customers with engineers working across web, backend, iOS and Android.

How we do this:

  • Awareness
      • We make Wise values and offerings clear for everyone
  • Complexity
      • We reduce onboarding complexity so users can adopt the product faster
  • Adoption of Multiple Products
    • We clarify product offerings and assure new users that we are the right product for their use cases

As the team is central to the first use of Wise products we collaborate heavily with other teams across the organisation to build the best experience for our customers. While we’re doing this, we also need to build extension points to expand the product locally and help incorporate our financial crime prevention tooling and KYC engine in the most frictionless way possible.

What does it take?

  • Being responsible for your team’s overall health and productivity
  • Helping your team make data-driven decisions by providing feedback on architecture and approach
  • Fostering an environment of autonomy where everyone is encouraged to  identify and prioritise customer problems and opportunities. 
  • Rolling your sleeves up and being involved in the entire process. Working closely with the team’s product manager and designer to ensure the team is focusing on the right things
  • Having an overview of what’s happening across the organisation and thinking about engineering as a whole. 
  • Working together with other product and regional teams at Wise to achieve goals together

Is this you?

  • You’re passionate about building high quality products, working on big challenges and taking full ownership of the customer journey
  • You have experience in leading, coaching and mentoring driven individuals
  • You enable your team to solve complex problems by helping to break them down into small iterative steps of incremental value
  • You’ve built and designed scalable and well-performing systems
  • You have experience in designing, deploying and maintaining clean RESTful APIs
  • You have experience with microservices architecture, asynchronous message queues and SQL databases.
  • You have an understanding of the challenges engineers building and maintaining web and mobile applications face

What does success look like? 

  • You’ll have found your place in our mission by understanding how to drive engineering solutions and look to future challenges
  • You’ll understand our customers and the impact our product has on their lives 
  • You’ll make contributions to the wider engineering goals of the company
  • You’ll inspire a team environment where ideas are shared and openness is valued
  • You’ll help us scale-up and build a world class global banking product that impacts tens of millions of customers

What you get back:

  • 🚀 RSU’s in a growing company 
  • 💪 An annual self-development budget
  • ❤️ 26 weeks maternity leave at full pay, plus an additional 13 weeks at minimum wage
  • ❤️ 18 weeks with full pay for paternity leave
  • 🏃‍♀️ 3 Fully paid 'Me Days' every year to help you manage daily life
  • 🌍 Relocation and visa expenses covered 
  • 🏝️ A paid 6-week sabbatical leave after four years 

Find out more about our benefits in our London offices

Interested? Find out more:

…or check out our Engineering blog.

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

#LI-KH2

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Explore our London office

You can find Wise London in the heart of Shoreditch. Afraid of the bad weather? Don’t worry, we’ve got a sauna.

Learn more about our London office
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