AML Law Enforcement Team Lead


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Law Enforcement operations Team Lead

We are looking for a Team Lead to join our growing Law Enforcement Operations team in Tallinn. The Law Enforcement team acts as a point of contact for different enforcement agencies and its main function is to process different information requests between Wise and external authorities.

As a Law Enforcement Team Lead you are a people’s lead, with a mindset that enables you to build robust and compliant processes. You make sure the team meets different service level agreements, while you take data-based decisions to improve and scale the team's performance and quality.


You’ll be primarily responsible for: 

  • Leading people – hire, develop and run day to day operations, including amongst other tasks planning workforce, performance management, upskilling specialists, organising team activities etc.
  • Ensure that complete, accurate, and timely reviews are conducted. 
  • Focus on initiatives that target quality standards and improve operational efficiency.
  • Develop operational processes – create, document and continuously improve operational processes, aiming for scalable, compliant and coherent solutions.
  • Identify opportunities with other Wise's teams to manage operational impact of different changes.


A bit about you:

We are 100% a match if you have strong leadership and management skills, as well as the ability to motivate and inspire the team to work towards a common goal. We are looking for a team lead who is a self-starter with a strong hands-on mentality and proactive way of working, but with great relationship building skills too.

In addition, you should be able to engage internal as well as external stakeholders, and facilitate cross-team collaboration. More specifically, we’re looking for someone who can demonstrate they have these attributes:

  • Very good verbal & written English, and other languages are a plus.
  • Excellent documentation skills along with communication and presentation skills.
  • Great organisational skills with the ability to prioritise and tackle multiple tasks while maintaining a precise and well-structured way of working.
  • Deep understanding and ability to analyse and move the team's metrics.
  • Strong critical thinking and problem-solving skills. You also have the readiness to take ownership of complex problems and propose possible solutions.
  • Ability to identify gaps in policies and processes and provide detailed feedback, including examples when possible, through the established communication channels. You operate and lead according to the company values
  • It's a bonus if you have previous work experience in compliance, anti financial crime or a related field, ideally in a fast-paced environment and proven track record of leading people.


If this sounds like the beginning of a great new challenge for you, please apply by submitting your CV and cover letter in English. 

We would love to know more about you! Please indicate in your cover letter how you fulfil the requirements for this position. Kindly note that an application without a cover letter will not be considered.


NB! This position is based  in Tallinn.

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.



If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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