Payroll Specialist


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Payroll Specialist – Austin, TX


We’re currently hiring for a Payroll Specialist based in Austin to join our NorthAm Payroll Team.

We’re looking for a payroll superstar, with a keen eye for accuracy, attention to detail and a desire to share your payroll expertise and knowledge with our Global Payroll Team.

Reporting to the America's Payroll Lead, you’ll have above-average understanding of international payrolls, especially across the US, its overall function, and how our team provides excellent service to others. You’ll be responsible for the accurate, effective, and timely processing of your multiple payrolls/ countries for each pay period.

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. We’re 4000+ Wisers strong, with over 90 nationalities working in 25+ locations around the globe! We’re looking for a leader who lives our values, will help grow our culture, and drive our mission forward! 🚀


Your mission:

This exciting role will join a team responsible for the overall global payroll, including process, compliance, audit and reconciliation across multiple countries for Wise.

  • You’ll complete a variety of daily, weekly, monthly, annual and ad-hoc tasks to ensure your payrolls are processed in accordance ahead of payroll deadlines.
  • This role will include partnering with our multiple third-party payroll vendors and their advisors to strive for accuracy, reduce errors, and process payroll more efficiently. 
  • You’ll partner to develop robust & detailed processes to ensure the execution of payroll in an effective, efficient, and timely manner. Cross-training will be key!
  • This role will also participate by providing a variety of deliverables, including global projects, pre-post payroll journals, internal audits, and more. 
  • You’ll also provide input to team goals, KPIs, efficiencies, process improvements, and future optimization of our payroll team – all while providing outstanding customer service. Always.

The specifics:

  • You’ll prepare, double-check, cross-check, review and analyze payrolls according to the established deadlines
  • You’ll be completely responsible to ensure the timely submission of your payroll inputs to our third party payroll provider
  • You’ll ensure payrolls balance to your inputs – always
  • Managing first and second line queries from employees, other teams and external providers, ensuring that SLAs are met and issues are resolved efficiently.
  • You’ll be responsible for all documentation within your historical payroll files
  • Continuously drive for process improvement and lead future optimisations of the payroll area. Recommending new approaches, monitoring policy and make procedure changes towards continuous improvement within the team 
  • Continue to increase Subject Matter Expertise on your allocated locations, on all payroll and legislative matters, providing support, as needed, to others
  • Develop robust & detailed processes to ensure the execution of payroll in an accurate, effective, efficient and timely manner.
  • Develop and maintain partnerships with payroll and tax vendors, driving accuracy and compliance in all payroll related processes.
  • Work with the Payroll team and the Senior Payroll Lead to provide additional processing/transaction support, as needed

A bit about you

  • Prior payroll in-house processing experience of at least 3+ years in a high growth, product or tech led company – this assists you to know how to deal with ambiguity, shifting priorities and come up with innovative solutions 
  • Experience processing multi-state and/or international payrolls is required
  • Strong payroll skills – you’ll have experience in all forms of preparing, processing, correcting, and auditing with all aspects of payroll – as well as the ability to learn new payroll processes efficiently
  • Fluent in English, both written and verbal – Other languages are always welcome!
  • Above average tech skills – particularly with Excel, where you’ll need to know your way around pivot tables, charts, sheets, formulas etc – as well as being proficient in using payroll software

Nice to haves:

  • Ideally a professional payroll certification to demonstrate your expertise within the field of payroll
  • Additional education such as a Bachelor's Degree or equivalent years of experience
  • Mexican and/or Brazilian payroll experience 


Stuff that’ll come naturally to you:

  • Collaborative – you’ll have a passion and skill for building strong relationships based on trust and mutual respect
  • Detail focused – you’ll have an eye for the details and an appreciation of data and analytics, using these two skills to drive your decisions
  • Adaptable – you will be as comfortable working with ambiguity as you are with certainly. We need someone who can be agile enough to respond to changing priorities, but be able to hold clear on the long term path ahead
  • Curiosity to learn, grow – we don’t expect you to be an expert, but we’ll need you to have a positive, can-do attitude – with a willingness to learn new things
  • Ability to multi-task – you must be able to handle multiple tasks – often at the same time. You’ll also have the ability to start, stop, pick-up and complete tasks on a recurring basis 
  • Teamwork focused – You excel in a teamwork-oriented setting. This role requires you to partner with your peers and cross-check of assigned payrolls 


Must already be legally authorized to work in the US, we cannot provide Visas for this role.

Key benefits

  • 💰  $70,000 – $83,000 annual starting salary
  • 🚀  RSU’s in a rapidly growing company 
  • 💻  Hybrid working – up to 3 days/week working from home, the other 2 days in the office
  • ✈️  Wisers can work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to
  • 💪  An annual self-development budget
  • 🩺  Medical, dental, & vision insurance – including HSA and FSA options
  • 💝  Company-paid: Life Insurance, Short & Long-Term Disability, and an EAP program
  • ☀️  25 days PTO, 15 sick days, 11 holidays, 5 compassionate leave days, 3 paid “Me” days and a paid volunteer day, annually
  • 🏝️  A paid 6-week sabbatical leave after four years
  • 👶🏼  18-weeks of paid parental leave, after a year with us
  • 💰  401k with up to a 4% employer match


Here’s a few articles for you to read to learn more about our culture and product


We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.



If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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