People Technology Graduate

Your mission:

This role sits within our People Technology team. This role will be instrumental in helping us to manage and optimise our HRIS systems. This dynamic and varied role manages the performance and maintenance of our 27 different HR systems.

You’ll also lean into global projects, with other People sub teams and teams outside People tribe to succeed as a trusted advisor and partner.

And you’ll likely spot ideas of your own that can further improve the operational engine in our team. With that in mind, we’ll start you off with a couple of onboarding projects to help build on your knowledge and experience ahead of your own innovation. 

Achieving your mission:

System support:

• Partner with stakeholders to identify development areas and provide technical solutions utilising People systems and technology (primarily Workday)
• Provide support for HR System upgrades and enhancements to include prioritization, functional design, documentation, testing, training, implementation and support model design.
• Review business processes to ensure system features are being fully utilized and identify Workday features that may improve efficiency
• Build and maintain Workday functionality, including any new developments or modules
• Support other tools like Lessonly, Travelperk, Shareworks and our Employee engagement tool 
• Building basic and advanced custom reports and extracting data requests
• Help, advise and train the People team and Wise leads (managers) on using HRIS and best practice
• Provide an excellent customer experience by troubleshooting complex problems and investigating and resolving errors quickly and efficiently
• Monitor, review and optimise HR processes (online and offline).
• Consult with functional leaders and SMEs in HR to design, develop, and implement technology solutions that increase operational efficiency, maintain compliance, and positively impact customer experience for HR, candidates, employees, managers and business leaders.
• Collect, document and maintain security requirements and policies for user level access to HR applications.
• Manage support queries from employees and HR via our ticketing system

Wiser support:

• Deal with People teams questions on first-line queries, escalating to the team as needed
• Support our payroll team with any documentation needed to process changes 
• Maintain the team’s content on Confluence (our intranet) so that Wiser can access correct information at any time

Team initiatives:

• Collaborate with the team on local and global projects
• Contribute towards our planning cycles by attending review sessions, and sharing ideas for improvements and new projects
• Provide support to the team with other ad-hoc tasks, focus areas and project-based work

A bit about you:

• You are a final year student studying a Bachelors or Masters degree, graduating in 2022 or 2023
• You are able to start a full time graduate job on the 4th of September 2023
• Keen interest in a career focussed on supporting people
• Can-do attitude and a positive customer-focused mindset
• Adaptable and solution-focused approach
• Computer literate (ideally familiar with G-Suite)
• Excellent written and verbal English communication skills 
• Eagle-eyed attention to detail
• Ability to deal with confidential information in a professional manner
• Honest, able to own up to mistakes (we all make them) and reliable

Desirable (but not essential) qualities:

• Some initial work or office experience in a related field, so perhaps already having worked in the technology industry or maybe even some People team experience

In your first 6 months:

• You’ll onboard together with all other graduates joining Wise in September 2023 and be a part of our global graduate cohort
• You’ll  spend some time understanding your team and tribe’s vision. Once you know this, you’ll better understand how you can contribute
• Understand the Wise domain
• Understand the problems your team are solving

What you get back:

🚀 Experience working in one of the fastest growing European FinTechs

🏃‍♀️ Lots of team activities

💸 Salary of gross 2167 EUR/month

🙌 Fun offices with social activities – have a sneak peak of life in our 

Tallinn office!

👐 Find out more about our benefits