Careers in Customer Support

No problem too big, no customer unheard. You help people around the world have a great experience using Wise.

Two people working together in the office
Three people working together

Make it easy. Make it personal

Our customers are all kinds of people who contact us for all kinds of reasons. Email, phone, social media or chat, you’ll empathise when things take longer than expected. And go out of your way to figure out an issue — staying calm when faced with frustration.

You have the freedom to be the voice of Wise, in the truest sense — no scripts. The more personality in our products and services, the better our customers’ experience.

People working in the office
The customer support team working in the office

How we work

Our customers are global, so our support team covers a variety of regions and language skills. We also support specific areas of our product, from business to consumer. The goal is to build trust with our customers — making things simple.

A team member working
Three people collaborating

Meet our Customer Support team

Team member Juliana in the office

“I studied journalism so my side project here with the marketing team allows me to do what I love.”

Juliana, Social Media Customer Support, Tampa

Team member Talathia in the office

“I'm sort of the middle person between the Product team and Customer Support.”

Talathia, Customer Support Associate

Read Talathia's story
Team member Brenda in the office

"I noticed quickly after joining that I could really build a career here"

Brenda, Customer Support Team Lead

Read Brenda's story
Team member Badou in the office

“I’m a basketball player so being able to have flexibility and a life outside of work is important to me.”

Badou, Customer Support Associate

Read Badou's story
Team member Getriin in the office

“There’s no hierarchy here, you can talk with anyone, whatever their job title.”

Getriin, Customer Support Specialist

Read Getriin's story
Team member Simon in the office

"Here nobody tells you what to do. You have to be responsible and organised to make sure you’re working on the most impactful things."

Simon, Customer Support Specialist

Read Simon’s story

Latest Customer Support roles

Customer Support Associate

Customer SupportTokyo

Customer Support Associate (French speaker)

Customer SupportBudapest

Customer Support Associate (Spanish Speaker)

Customer SupportTallinn

View all Customer Support roles
A team member looking at a whiteboard

When it’s not just a job: Career development at Wise

Our career and growth philosophy at Wise At Wise, our employees’ career development and growth is highly tied to the...

All company gathering with a balloon saying Be without borders

The true value of stock in a company like Wise

Take a look at this video to get an overview on how stock works at Wise. For more information, check...