Careers in Customer Support

No problem too big, no customer unheard. You help people around the world have a great experience using Wise.

Two people working together in the office
Three people working together

Make it easy. Make it personal

Our customers are all kinds of people who contact us for all kinds of reasons. Email, phone, social media or chat, you’ll emphasise when things take longer than expected. And go out of your way to figure out an issue — staying calm when faced with frustration.

You have the freedom to be the voice of Wise, in the truest sense — no scripts. The more personality in our products and services, the better our customers’ experience.

People working in the office
The customer support team working in the office

How we work

Our customers are global, so our support team covers a variety of regions and language skills. We also support specific areas of our product, from business to consumer. The goal is to build trust with our customers — making things simple.

A team member working
Three people collaborating

Meet our Customer Support team