Work without borders. Customer support without borders.

See all CS roles in Budapest

Join us in Customer Support

As part of our international team, you’ll play a key role in making sure customers have the best experience using Wise. You’ll be the link between our users and Product teams — helping identify areas for improvement and making sure we’re building the best product possible.

We’ll trust you to get stuff done on your own — so you can work from home, from anywhere in the world for 90 days a year, or join us in the office. Work in the way that suits you.

You’ll have a real impact on millions of people, grow your skill set, and work across our entire business — together with colleagues from 90+ nationalities, and customers from 100+ countries.

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Glassdoor reviews

Here’s what our team members say about working at Wise

Customer Support — Budapest

“Brilliant and professional work environment with quick solutions to every possible issue that you may face.”

Customer Support — Budapest

“I love how supportive the company and the teams are — from the beginning everyone encourages you to ask as much as possible and creates a really easy environment to improve yourself.”

Customer Support — Budapest

“The community is amazing, everyone has a superb attitude; helps each other, is open to feedback, and we all work together, as a team to achieve something big and make both our customers and employees life better.”

Benefits in Budapest

Stock options: We’re building Wise together, so it only makes sense for us all to share in our success.

Personal development budget: We want you to develop at Wise, so you’ll have a yearly personal development allowance to spend however you see fit.

Paid 6-week sabbatical: After four years of helping our customers, we want to give back to you. You’ll be able to take 6 weeks paid time off and receive £1,000 to spend your sabbatical wisely — all in addition to your annual leave and pay.

Work from anywhere: Be it a curiosity for discovering the world, or visiting family that lives thousands of miles away — we don’t want you to miss it. So you can work from anywhere in the world for 90 days a year.

Team member using a laptop
Budapest office dog

How we work

At Wise, everyone works for our customers. Teams are autonomous, meaning they choose their own projects and priorities — but always based on what drives most impact for our users. 

Sometimes we fail, and that’s okay — it’s a great way to learn. But we believe in each other’s ideas and trust each other to get things done. At Wise, you’ll have lots of freedom to pursue your ideas, with 3,000 cheerleaders helping you along the way.

You’ll be surrounded by brilliant people who care about Wise’s mission, put customers first and leave their egos at the door.

How we work: A practical guide

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Our office

Our Budapest office is located in the heart of the business district in Angyalföld, which roughly translates to ‘Angel Land’.

The beautiful space brings together Wisers from all different functions — from Customer Support and Operations, to Marketing and Engineering.

In 2018 Budapest was our fastest-growing office and more than tripled in size! This meant we opened an awesome new space with plenty of room to grow — which was awarded with “Office of the Year”.

Team members talking
11 million

customers

Use Wise to save money.

£3 million

saved

Every day compared to using a bank.

£6 billion

processed

Every month in cross-border transactions.