We work differently and we’re proud of it. Our teams are empowered to solve the most urgent and relevant problems they see for our customers.
We all share the responsibility of making Wise a success. We empower Wisers to make decisions and take ownership of how they work best. Teams and individuals have different needs – that’s why we have company-wide principles, and then our teams set their own guidelines.
We work in empowered teams
Empowered teams are central to the way we work. In our product and engineering teams for example you’re a key part of your team, coordinating your vision alongside product managers, engineers, analysts, designers, legal specialists and operational teams — to name a few. Helping to decide what to prioritise and deliver. Working this way helps us move at speed and achieve our mission faster.
In customer support you’ll have the trust to solve complex problems, as we’re working smarter to address customer issues in the most effective way. You'll have a lead and a team to support you, so there’s always someone to talk things through with and tackle challenges.
We put our customers first
We’re working to create a fairer financial system for real people. So we make sure our customers are at the centre of everything we do. Whether that’s working through feedback, inviting customers to test our product, or having them talk us through how we’re doing. We listen so that we can understand their needs and identify how we can keep improving our products and services.
Each team’s success is defined by the positive impact they’ve made for our customers, and each team has KPIs (key performance indicators) that let them know how well they’re doing. We should all be able to stand up in front of our company and explain how our work helps our customers.
We get better through feedback
Feedback is a good thing. Our teams get it early and they get it often. Our teams gain focus from working this way, it helps us move fast and recognise when we need to shift direction. And we all work hard to give genuine, direct, and respectful feedback to the teams around us.
We're flexible
We want to empower Wisers to make decisions and take ownership of how they work best. We believe that if you are intentional about where and who you work with, you’ll be able to get the best out of any working environment.
We know that teams and individuals all have different needs depending on what they need to deliver, as well as their personal circumstances. That’s why we have company-wide principles around flexible working and our teams set their own guidelines too.
We expect that new joiners will be in the office most days to build connections and learn from colleagues for their first six months."
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Teaser
People profileContent Type
BlogPublish date
08/07/2025
Summary
Smrithi Ravi, APAC Head of Engineering, shares her journey of leading Wise’s expansion across the Asia Pacific, from building innovative teams to launching our new hub in Hyderabad 🇮🇳
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Teaser
People profileContent Type
BlogPublish date
08/04/2025
Summary
🔍 Wondering what a Solutions Engineer at Wise does? Ritika Sehijpal, Solutions Engineering Lead, gives us the inside scoop. “If you’re looking for a place to grow, learn from tale
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Teaser
Diversity Equity & InclusionContent Type
BlogPublish date
07/29/2025
Summary
Our Wise Parents and Carers Community recently brought everyone together for a 'Connecting Our Wise Parents on Leave' event 🎉 Check out their insights from the event ⬇️ Annika Teede, o
Teaser
People profileContent Type
BlogPublish date
07/28/2025
Summary
Caroline Corbett-Thompson, ESG Manager, dives into the meaningful work happening behind the scenes at Wise ⬇️ “Collaboration and patience are vital if you're looking to make a real
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Teaser
People profileContent Type
BlogPublish date
07/22/2025
Summary
Amani, Engineer in our Budapest office, has transformed her passion for problem-solving into a vital role supporting our FinCrime teams 🚀Learn how Amani's journey at Wise is making a meaningf
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Teaser
People profileContent Type
BlogPublish date
07/03/2025
Summary
From being a customer of 11 years to making a real impact as an Engineering Lead, Emanuele Blanco shares his journey to joining Wise, what keeps him motivated, and his advice for anyone lookin
Teaser
People profileContent Type
BlogPublish date
06/27/2025
Summary
We sat down with SK Saraogi, Head of Expansion APAC, to discuss our strategic expansion into Hyderabad, India 🇮🇳Read more to discover why Hyderabad is the perfect location for our second glo
Teaser
People profileContent Type
BlogPublish date
06/06/2025
Summary
Driven by a passion for growth and team development, discover how Anna Pavlics advanced from Agent to Team Lead in Wise's Fraud Prevention team 🚀 "We put tremendous effort into bui
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Teaser
Our cultureContent Type
BlogPublish date
05/21/2025
Summary
At Wise, we’re committed to supporting each other—through the wins, the tough days, and everything in between. That’s why we have a network of Mental Wellbeing Champions who are crucial in fos
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Teaser
People profileContent Type
BlogPublish date
05/21/2025
Summary
Ilya Leyrikh, Senior Product Director at Wise, shares how he transforms customer experiences with innovative financial solutions 💰🔍 “Wise genuinely prioritises solving customer pr
