Careers in Operations
Right at the heart of our processes, your speedy, problem-solving skills will help millions of people around the world save time and money using Wise.
Making money move globally
Your role is vital to the running of our company. Communicating between banks and financial partners, Customer support and Product teams, your expert coordination skills make sure every payment reaches our customers without delay.
Problem-solving is second nature to you. When things go wrong, you figure out a way to fix them and fast. As the voice of our customers, you help our Product teams tweak and iterate new processes to create the best possible customer experience.
Moving this amount of money around the world is a big responsibility, but if you have an eye for detail, a love for the complicated and you’re eager to learn, you’ll fit right in.
1
PAYMENT OPERATIONS
Ensuring our customers’ money is delivered in the fastest and cheapest way, means this team is working to keep our ship smooth sailing.
2
GLOBAL PRODUCT OPERATIONS
Our customers use self-service accounts to send, spend, and receive money, and make batch payments all over the world. This team is constantly thinking of ways to make Wise global products even more efficient: from debit cards to business features.
3
TREASURY
Liquidity operations specialists are making sure that we have the right amount of money in the right currency at the right time. And of course finding ways to serve our customers as fast as possible, for as little as possible.
Jobs you might be interested in
Salary
79000 - 102000 USD Annual
Location
Austin
Team
Operations
Locations
Austin
Description
Role & Job purposeAs a Risk Assessment Senior Specialist, you will play a critical role in ensuring Wise’s adherence to regulatory and compliance standards. You will be responsible for mitigating risk
Reference
c727545d-948f-4db9-acd9-2574c800b43a
Expiry Date
01/01/0001
Salary
15100 BRL
Location
São Paulo
Team
Operations
Locations
São Paulo
Description
Your mission is to drive strategy, collaboration, innovation and operational excellence around customer onboarding for current and new products and currencies. The KYC Operations Senior Team Lead is a
Reference
b0f5a57e-0509-4c5c-a0d0-66a9cc78eb28
Expiry Date
01/01/0001
Salary
70500 USD Annually
Location
Austin
Team
Operations
Locations
Austin
Description
The main purpose of the Quality Specialist role is to improve customer experience and ensure compliance with business and legal expectations. This involves maintaining high and consistent quality amon
Reference
49bce115-68e1-4a4b-bf7e-2ee135869bc7
Expiry Date
01/01/0001
Salary
SGD 6,150 - 6,550 Monthly + RSUs
Location
Singapore
Team
Operations
Locations
Singapore
Description
Salary range: 6,150 ~ 6,550 per month + RSUsAs a KYC Operations Team Lead you will oversee the daily operations of a team of KYC Analysts. Your team is responsible for conducting thorough customer due
Reference
a4afd0b0-5849-448c-b95f-ab497d8114b8
Expiry Date
01/01/0001
Salary
-
Location
São Paulo
Team
Operations
Locations
São Paulo
Description
Are you a meticulous, analytical professional with a passion for compliance and a keen eye for detail? We're expanding our team and looking for a KYC Operations Senior Analyst to play critical roles i
Reference
6ba9b927-f699-49ee-a5f5-0cfcf3cc072d
Expiry Date
01/01/0001
Salary
1130000 HUF gross/monthly + RSUs
Location
Budapest
Team
Operations
Locations
Budapest
Description
Fraud team is a passionate team of crime fighters, who do the best to keep our good customers happy and unbothered, whilst kicking the bad actors out the door. We take great pride in balancing Wise mi
Reference
72a45d39-c25c-4d69-8681-24e4590d1b50
Expiry Date
01/01/0001
Salary
4450 SGD + RSUs
Location
Singapore
Team
Operations
Locations
Singapore
Description
IMPORTANT NOTE TO APPLICANTS: As part of our application process, you are required to submit a Cover Letter together with your answers to the questions below:Can you describe your experience in operat
Reference
94140d8b-a2e8-4a59-8949-dcbedb828afe
Expiry Date
01/01/0001
Salary
SGD 4450 Monthly + RSUs
Location
Singapore
Team
Operations
Locations
Singapore
Description
IMPORTANT NOTE TO APPLICANTS: As part of our application process, you are required to submit a Cover Letter together with your answers to the questions below:Can you describe your experience in operat
Reference
e11e6eb0-5d4b-4e83-92ea-51a738c0ee11
Expiry Date
01/01/0001
Salary
73,000
Location
Austin
Team
Operations
Locations
Austin
Description
We are looking for a Payment Operations Senior Specialist to join our Regional Operations team to help our customers send and receive money faster, easier, and cheaper than ever before. Payment Operat
Reference
6df18875-b5a6-41bf-8db9-48c25223c0ec
Expiry Date
01/01/0001
Related blogs

Teaser
People profileContent Type
BlogPublish date
06/27/2025
Summary
We sat down with SK Saraogi, Head of Expansion APAC, to discuss our strategic expansion into Hyderabad, India 🇮🇳Read more to discover why Hyderabad is the perfect location for our second glo

by
Verona Hasani

Teaser
People profileContent Type
BlogPublish date
06/06/2025
Summary
Driven by a passion for growth and team development, discover how Anna Pavlics advanced from Agent to Team Lead in Wise's Fraud Prevention team 🚀 "We put tremendous effort into bui

by
Verona Hasani

Teaser
People profileContent Type
BlogPublish date
02/18/2025
Summary
Head of Servicing Scale and Experience, Ian Rynne, discusses his journey from starting as a Customer Support agent to becoming the Head of Servicing Scale and Experience at Wise.

by
Verona Hasani
+(1).png)
Teaser
Our cultureContent Type
BlogPublish date
05/15/2024
Summary
My name is Cynthia. I'm a fraud agent at Wise, based in the Austin office. We strive to prevent fraudulent activity on the Wise platform. It can be tricky, as Wise supports many diff
+(1).jpg)
Content Type
BlogPublish date
01/24/2024
Summary
Wise’s volunteer day is not just a perk; it’s a celebration of community, camaraderie, and making a difference.Meet Claire Adelman, Customer Support Training Specialist, and Javier Perdo
.jpg)
Teaser
People profileContent Type
BlogPublish date
11/24/2022
Summary
Hi! My name is Delis and I’m a Due Diligence Agent (CDD) in our Tallinn team, focusing on business verification. What this means is that I onboard high risk businesses by assessing their r
.jpg)
Teaser
People profileContent Type
BlogPublish date
11/24/2022
Summary
Hi! My name is Rza Mustafayev and I’m a Due Diligence Agent in our Latin America & Middle-East and Africa Region, focusing on personal and business customers. What this means is that I:Rev