How we work
We work differently and we’re proud of it. Our teams are empowered to solve the most urgent and relevant problems they see for our customers.
We all share the responsibility of making Wise a success. We empower Wisers to make decisions and take ownership of how they work best. Teams and individuals have different needs – that’s why we have company-wide principles, and then our teams set their own guidelines.
We work in empowered teams
Empowered teams are central to the way we work. In our product and engineering teams for example you’re a key part of your team, coordinating your vision alongside product managers, engineers, analysts, designers, legal specialists and operational teams — to name a few. Helping to decide what to prioritise and deliver. Working this way helps us move at speed and achieve our mission faster.
In customer support you’ll have the trust to solve complex problems, as we’re working smarter to address customer issues in the most effective way. You'll have a lead and a team to support you, so there’s always someone to talk things through with and tackle challenges.
We put our customers first
We’re working to create a fairer financial system for real people. So we make sure our customers are at the centre of everything we do. Whether that’s working through feedback, inviting customers to test our product, or having them talk us through how we’re doing. We listen so that we can understand their needs and identify how we can keep improving our products and services.
Each team’s success is defined by the positive impact they’ve made for our customers, and each team has KPIs (key performance indicators) that let them know how well they’re doing. We should all be able to stand up in front of our company and explain how our work helps our customers.
We get better through feedback
Feedback is a good thing. Our teams get it early and they get it often. Our teams gain focus from working this way, it helps us move fast and recognise when we need to shift direction. And we all work hard to give genuine, direct, and respectful feedback to the teams around us.
We're flexible
We want to empower Wisers to make decisions and take ownership of how they work best. We believe that if you are intentional about where and who you work with, you’ll be able to get the best out of any working environment.
We know that teams and individuals all have different needs depending on what they need to deliver, as well as their personal circumstances. That’s why we have company-wide principles around flexible working and our teams set their own guidelines too.
We expect that new joiners will be in the office most days to build connections and learn from colleagues for their first six months."
Flexible workingLatest jobs
Salary
-
Location
Tallinn
Team
Operations
Locations
Tallinn
Description
We’re looking for a Platform Due Diligence (PDD) Agent to join our team in Tallinn.This role is a unique opportunity to have an impact on Wise’s mission, grow as an agent in the compliance field, help
Reference
d1a48900-f391-49f1-b9bc-4ff213b57f4f
Expiry Date
01/01/0001
Salary
2000 - 2200 EUR Monthly
Location
Tallinn
Team
People
Locations
Tallinn
Description
We’re currently hiring for a Payroll Specialist to join our global Payroll Team based in our Tallinn Office. We’re looking for a payroll superstar, with a keen eye for accuracy, attention to detail
Reference
088b706c-df23-4d8a-9999-fdc8b1b46e26
Expiry Date
01/01/0001
Salary
6333.33 - 7500 MYR Monthly
Location
Kuala Lumpur
Team
Operations
Locations
Kuala Lumpur
Description
Your mission: Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to o
Reference
04c56652-1acc-48d6-af75-c8bdb2733462
Expiry Date
01/01/0001
Latest blogs
Teaser
People profileContent Type
BlogPublish date
02/28/2024
Summary
Wise Brussels has a very special and unique positioning in the heart of EU institutions. We caught up with three of our Brussels Wisers to find out a bit more about their roles and wha
Teaser
Diversity Equity & InclusionContent Type
BlogPublish date
02/26/2024
Summary
Wise is committed to fair and ethical employment practices and dedicated to providing our employees with a fair wage that meets the basic cost of living.That’s why we’ve officially become accr
Content Type
BlogPublish date
01/24/2024
Summary
Wise’s volunteer day is not just a perk; it’s a celebration of community, camaraderie, and making a difference.Meet Claire Adelman, Customer Support Training Specialist, and Javier Perdo
Content Type
BlogPublish date
01/08/2024
Summary
How many people can say they’re lucky enough to work at a company that supports their ideas, values and passions – even if these are not directly related to the company’s mission? Well
Teaser
Our cultureContent Type
BlogPublish date
01/05/2024
Summary
Hi there, I’m Gabriela, but you can call me Gabe. I work in the SEO Content team, writing on the other Wise blog and am based in the Budapest office.I’m originally from Brazil, but am al
Teaser
Diversity Equity & InclusionContent Type
BlogPublish date
12/20/2023
Summary
At Wise, our vision is money without borders. In order to build the future of global money, we need a team that’s as diverse as the customers we serve.In September 2020 we signed the HM Treasu
Content Type
BlogPublish date
12/19/2023
Summary
Following the successful launch of our Global Wisers Giving Back program in Singapore, we’re now extending its reach to Budapest in collaboration with the Artemisszió Foundation and th
Content Type
BlogPublish date
12/19/2023
Summary
At Wise, all employees across the world have an annual paid volunteer day to contribute to a cause close to their heart. Helo Tamme, People Partner at Wise, used hers this year to help
Teaser
People profileContent Type
BlogPublish date
12/15/2023
Summary
I joined Wise as a Graduate Data Scientist in September 2022 – what a ride it has been since then! I relocated from the Tallinn office to London, we rebranded from blue to green, I’m n
Teaser
Diversity Equity & InclusionContent Type
BlogPublish date
12/01/2023
Summary
A bit about me Hey, I’m Sally! I am disabled. It took me a long time to come to terms with this label, because I used to think that to have the ability to work, drive, party, so